Latest Vacancies

 

Housing Management Officer 

We are currently recruiting for an experienced full-time Housing Management Officer to work within Tottenham, Haringey within properties managed by HAIL.  

The ideal candidate should have:

  • Experience and a good understanding of housing management issues.
  • Understanding of basic welfare benefits.
  • Understanding of Landlord and Tenant obligations.
  • Understanding of housing-related Health & Safety requirements.
  • An understanding of how to deliver excellent services to customers with support needs.
  • Excellent communication skills, able to adapt approaches and techniques.
  • Good organisational skills.
  • Experience of customer service in dealing with people on the telephone and in person.
  • 2 years experience of working in a housing management environment.
  • Experience of working to deadlines and service level agreements.
  • Promotion of equality and diversity in employment and service delivery.

The job purpose is:

  • To provide intensive housing management to customers at a number of supported properties managed by HAIL.
  • To work with tenants who may be reluctant to engage and provide them with assistance that enables them to sustain their tenancies, including assisting with welfare benefits and rent payment.
  • To work with scheme staff to maintain a safe and pleasant environment for customers to live in.

Duties and Responsibilities are to:

  • Ensuring rent is paid regularly and on time.
  • Explaining the occupancy agreement and assisting people to abide by it.
  • Organising inspections of property and arranging for any repairs or improvements to be carried out, including the replacement of furniture.
  • Ensuring that people are aware of their rights under their occupancy agreement.
  • Offering advice and guidance on keeping property to a reasonable standard of hygiene.
  • Assisting people to access other support providers as required to maintain their tenancy.
  • Liaising with all relevant agencies, both statutory and voluntary, on the customer's behalf.
  • Assisting people to reduce rent arrears.
  • Dealing with nuisance issues.
  • Ensuring that people know how to use equipment in the property safely.
  • Providing people with advice and facilitating a move to alternative accommodation as required.
  • Assisting people to claim Housing Benefit and other welfare benefits.
  • Helping to keep people safe by monitoring visitors, including contractors and professionals, and by carrying out health and safety and risk assessments of property.
  • To encourage and support tenants'/residents' groups and attend house meetings as required.

 

We offer you a competitive salary with incentives.

Salary paid at Scp 26 - £22,626 per annum incl. OLW

Closing Date:  Friday 30 March 2018, 5.00pm.

Interviews will be on Friday 6 March 2018

 

click here for the job specification.

 

How to apply:

Please send in your CV accompanied by a covering letter explaining how you meet the job description, how many years of housing support experience you have and why you are interested in this role - we look forward to hearing from you.

Email CV and covering letter to: lydia@hailltd.org

Applications which do not include a covering letter will not be considered.

HAIL strives to be an equal opportunities employer.           

 

Strictly no agencies please. 

 

 

Support Workers 

We are looking for enthusiastic and hardworking support workers to work on either a full-time or part-time basis or on a sessional zero hour contract basis within our Residential and Personalisation services based in Haringey.  

The successful candidate will have :

• Experience of supporting a person with a learning disability and/or       autism. 
• A positive attitude towards people with learning disabilities. 
• A commitment to promoting choice. 
• An understanding and commitment of the rights of people with   disabilities. 
• Able to carry out personal care. 
• Able to work varying shift times. 
• Ability to adapt to a number of challenging environments. 

The position is full time 37.5 hours a week and based predominately in the boroughs of Wandsworth and Richmond but does require you to visit Tottenham once a week.

We offer you a competitive salary with incentives.

Salary scale per annum (pro rata for part-time roles): 
scp (18-21) £17,852 - £19,708 inc. OLW Unqualified 
scp (21-24) £19,708 - £21,344 inc. OLW Qualified (QCF Level 3 or equivalent)

Sessional paid at £7.80 per hour. 

Closing date 5.00pm on Friday 26 January 2018

click here for the job specification.

How to apply:

Please send in your CV accompanied by a covering letter explaining how you meet the job description and why you are interested in this role - we look forward to hearing from you.

Email CV and covering letter to: admin@hailltd.org

HAIL strives to be an equal opportunities employer.

More information about HAIL can be found on our website: www.hailltd.org

Strictly no agencies please. 

 

 

Sessional Bank Support Workers

Are you an experienced Care/Support Worker? We are looking for experienced workers who can work on a sessional contract including weekend work to provide personalised domiciliary care or support to people with learning disabilities to enable them to lead as independent a lifestyle as possible.
click here for the job description.

The application form can be downloaded on the link in the "Useful Documents" section at the bottom of this page.

Sessional Personalisation Support Workers

We are currently recruiting for enthusiastic and hardworking support workers to work on a sessional basis within our Personalisation service.  
You will be responsible for delivering high quality and effective support to customers with a Learning Disability, which promotes their independence, well being and inclusion within the community. 
click here for the job description 

The application form can be downloaded on the link in the "Useful Documents" section at the bottom of this page.

Vacancies

HAIL is looking for dedicated and enthusiastic members of staff to join our staff team in a number of roles of workers to help support people with a learning disability, mental health issues and autism and other vulnerable people to lead their own lives. 

What we are looking for?

A positive attitude towards people with learning disabilities and/or autism. 
A commitment to promoting choice. 
An understanding and commitment of the rights of people with disabilities. 
Able to carry out personal care. 
Able to communicate in different ways. 
Able to adapt to the different needs of different people. 
Ability to organise your time and keep timed appointments. 

Desirable Criteria includes: 

Experience of supporting a person with a learning disability.

Experience or knowledge of supporting a person with Autism or Dementia.
NVQ /QCF Level 2 in Health and Social Care. 
Able to work varying shift times. 
Ability to adapt to a number of challenging environments. 

Proof of eligibility to work within the UK which must be provided at first interview. 

Probationary period will apply. 

The application form can be downloaded on the link in the "Useful Documents" section at the bottom of this page.