HAIL Carers

Carers Outreach Service pilot extended


HAIL & Public Voice has come together in partnership to pilot a new Carers Outreach Service in Haringey, this pilot service is funded and supported by Haringey Adult Commissioning.

The pilot service initially for 9 months has been extended and will run until December 2017. The pilot service will consist of some innovative ways of reaching out to carers within our community; our aim is to focus on “hidden carers” but will provide support to any and all carers locally who are providing care and support to anyone who is over 18.

Throughout this year, we will be working in community-based settings, like, GP surgeries and Pharmacies or with other local community partners to provide information, support and advice to carers about their rights, and services on offer to them locally.


HAIL, Public Voice and Haringey Council Logo

HAIL & Public Voice are offering FREE training to carers in Haringey, this includes accredited training in things like First Aid, Manual Handling, plus further training in Stress management, Drug and Alcohol awareness, Effective Communication and much, much more. Please contact Penny Fraser or Peter Johnson for further information on upcoming training.

The final element of the pilot service is our Wellbeing Vouchers, this is a discretionary fund where carers can access a voucher scheme which will allow them to purchase goods and services that promote the carers wellbeing, It could be holistic therapies, buying in some extra support so the carers can attend appointments or social events, but importantly it is up to the carer to tell us what they need.

Both HAIL and Public Voice are pleased to be offering this pilot service to carers as we understand the role they fulfil is vital but sadly sometimes overlooked, we very much hope that this pilot service will have a positive impact on Haringey Carers.

Both the voucher scheme and the training are by referral only, you can download a referral form here, carer’s can of course self-refer. Please return by email to admin@hailltd.org, by post or call us to book an appointment.

Please remember this is a time limited pilot and would love for as many carers as possible to benefit from the service so please do get in touch.

For any further information please visit www.hailltd.org/carers or call us on 0208 275 6550 

Please also see the useful documents at the bottom of this page.


HAIL Carers

Please be aware that we don't provide advocacy services including form filling for benefits to services users, this is due to our funding structure, Here are a few website links that may offer advocacy, advice and support services.

Citizen Advice Haringey:


Haringey Irish Centre:


Mind in Haringey:


Polish East European Community:




Haringey Advice And Partnership:



Who is a carer?

Carers are people who support members of their family, friends or neighbours on an informal basis and without financial reward. There are a wide range of carers in England, from the parent looking after a disabled child, (though not parents of children generally), a young person helping care for a parent or sibling with a long term condition, a middle aged person caring for parent to an older person looking after a partner with dementia.

Carers are central to how adults and children are supported in the borough.

Research done by Carers UK shows that more and more people in England need care, due to an ageing population and pockets of poor health locally.

Nationally, over the last ten years the number of carers has increased by 11 per cent and is expected to grow by 60 per cent over the next 30 years. So, it’s very important that we get our plan for the years ahead right. We want to make sure we can improve and develop existing services and identify where we may need to invest further resources to achieve this.

For more information on services or agencies who offer support carers click here

Caring can be very rewarding but it can also take a great personal toll on the carer themselves. While many carers continue to juggle work with their caring responsibilities, nationally 45 per cent report having to give up work and 61 per cent have experienced depression. Many report that their caring role can cause problems with their relationships with friends and family. It shouldn’t be like this.


Did You know?

Carers across the UK

  • There are almost seven million carers in the UK  – that is one in ten people. This is rising.
  • Every year in the UK, over 2.1 million adults become carers and over 2.1 million adults stop being carers. Three in five people will be carers at some point in their lives in the UK. 
  • Out of the UK’s carers, 42% of carers are men and 58% are women.  
  • The economic value of the contribution made by carers in the UK is £119bn per year.  
  •  Over the next 30 years, the number of carers will increase by 3.4 million (around 60%).  
  • The number of people over 85 in the UK, the age group most likely to need care, is expected to increase by over 50% to 1.9 million over the next decade.

Young carers and young adult carers

  • 13,000 of the UK’s young carers care for over 50 hours a week.  
  • Following a survey in 2010, the BBC estimated that there are 700,000 young carers in the UK. 
  • Young adult carers aged between 16 and 18 years are twice as likely to be not in education, employment, or training (NEET). In total there are 290,369 carers in the UK who are aged 16–24.

Older carers

  • In England and Wales, 1,277,693 people over 65 are carers. 
  • 65% of older carers (aged 60–94) have long-term health problems or a disability themselves. 

Mental health 

  • Up to 1.5 million people in the UK care for someone with a mental health problem.

Learning disabilities

  • 14% of carers (approx. 840,000) care for people with learning disabilities including autistic-spectrum conditions. 

What We offer?

  • At HAIL we offer services dedicated to supporting carers, we offer a monthly information and support group at Tottenham Town Hall, these are peer-led groups with qualified advocates acting as facilitators.
  • We run drop-in sessions on every Tuesday from 10am until 1:00pm at Tottenham Town Hall and also every wednesday from 1:30pm until 4:30pm at Winkfield center in Wood Green N22. Here carers can access information, advice and advocacy on a wide range of issues that affect carers. No appointment is needed. 

    Click Here for the latest Carers Advocacy Drop-Ins