Disclosure and Barring Service (DBS) checks (previously CRB checks)

The Criminal Records Bureau (CRB) and the Independent Safeguarding Authority (ISA) have merged into the Disclosure and Barring Service (DBS). CRB checks are now called DBS checks.

Making sure that the individuals you employ are appropriate to work with vulnerable people is an obligation for most employers who work with vulnerable customers.

HAIL can provide you a full DBS checking service, from assisting with the form filling through to the final certificate, we can even come to your premises.

For more infomation on prices and timescales please contact us on 

T: 0208 275 6550

E: admin@hailltd.org

More about the DBS Service

We are responsible for:

  • processing requests for criminal records checks (DBS checks)
  • deciding whether it is appropriate for a person to be placed on or removed from a barred list
  • placing or removing people from the DBS children’s barred list and adults’ barred list for England, Wales and Northern Ireland

More about DBS checks

We search police records and, in relevant cases, barred list information, and then issue a DBS certificate to the applicant. Find out more about the DBScheck process.

We recognise that information released on DBS certificates can be extremely sensitive and personal. Therefore a code of practice for recipients of criminal record information has been developed to ensure that any information they get is handled fairly and used properly.

A list of guidance documents about the DBS checking service is available on this website.

DBS check eligibility

For DBS checking, an exempted question is a valid request for a person to reveal their full criminal history. This excludes protected cautions and convictions that will be filtered from a DBS check.

Access to the DBS checking service is only available to registered employers who are entitled by law to ask an individual to reveal their full criminal history (other than protected cautions and convictions), including spent convictions - also known as asking ‘an exempted question’.

An exempted question applies when the individual will be working in specific occupations, for certain licenses and specified positions. These are covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

The minimum age at which someone can be asked to apply for a criminal record check is 16 years old.

To find out more information about who is eligible for a criminal record check, read our eligibility guide.