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Watch the Travel Mate video
What do we do?
Travel Mate supports people to get out and about using public transport. We offer lots of different travel service:
Travel training
- If you do not travel on your own our Travel Mates can support you to use public transport to get to and from the places that you want to go to
- If you would like to learn to travel on your own we can help you learn the skills you need to travel alone
- If you already travel on your own to places you know, we can support you to learn new journeys
- Anyone who wants to learn more about travelling can join our monthly group travel training on First Route London buses
Get travel training
Travel safety
- Skill sessions that will teach you about how to travel safely during the day or at night
- We can give you an Emergency Card to carry when you travel
- Weekly Travel Safety Poster Club
- Wheelchair skill sessions for people who use wheelchairs and the people who support them
- "Safe Places" scheme, we find local businesses which can be a safe place that people who are lost or in trouble can go to for help.
Advice and planning
- Individual skill and risk assessments on travel
- De-sensitisation programme for people who have never been on public transport before or have had bad experiecnes in the past
- Communication aids around travel
- Books for people about travel and the journeys they use
Jobs for people with a learning disability
We employ people with a learning disability who are independent travellers as Travel Mates. All Travel Mates are paid and are supported:
- to get LDQ and NVQ qualifications in supporting people with a learning disability;
- to learn how to support people in the community;
- with benefits and tax credits
Read more information about working for us
Who we work with?
- People with complex needs
- Deaf or hard of hearing people
- Blind and partially sighted people
- People who use wheelchairs
- People with learning disabilities
- Professionals
- Providers
- Community groups
- Transport workers
- Private companies