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HAIL provides support to people with a learning disability, menatl health issues & Autism in a number of different ways

Information Advice and Guidance (IAG)

HAIL provides support to people with a learning disability, Mental Health issues and Autism in a number of different ways, however there are some eligibility criteria that must be met.

Our services includes:

  • Supported Housing
  • Supporting people in their own homes and in the community
  • Having volunteers house sharing with people with a learning disability and with Autism
  • Helping customers to identify and purchase their own support service through individual budgets. HAIL supports customers, families and their carers to manage their self directed payment, employ and pay their own staff, and manage their support service.
  • Providing support to customers that are eligible for a Housing Related Support (HRS) which specifically aims to support people maintain their tenancy and live independently in their own community.
  • Supporting customers to gain employment opportunities and st up their own businesses and social enterprises.


we no longer provide advocacy for your care service, you can contact VoiceAbility: 


HAIL's mission is to support people with a learning disability and other vulnerable adults to lead their own lives. We are customer led and respond to the needs of people we support and listen and act on their wishes and aspirations.

We cannot do this on our own and we work in partnership with the customer and other people to support the customers in controlling and managing their own support, giving the individual as control over their future lives.

We provide personalised services that are reviewed with the customer we support this through:

  • Person centred plans
  • Health Action Plans
  • Social stories
  • Celebrating achievement

We are now developing services for people with mental health issues and we would like to extend our customer led support to new customers including supporting people with Personal Health Budgets.


Tel: 0208 275 6550
Email: admin@hailltd.org